13612 Midway Road STE 372 Dallas, Texas 75244, United States
Open today | 08:00 am – 03:00 pm |
Accessing Your Records
You have the right to request a copy of your health care records.
• You can ask your counselor during a session or email request to your direct counselor.
Sharing Records with Someone Else
If you’d like your records shared with another provider (for example, another doctor):
• You’ll need to complete and sign a Release of Information form
• This form is available from your therapist through their EHR system.
We make every effort to process record requests within 2–3 business days.
Questions or Concerns?
Texas Behavioral Health Executive Council (BHEC)
You may contact BHEC if you have questions about professional standards or client rights:
https://bhec.texas.gov/contact-us/
Filing a Consumer Complaint
If you wish to file a complaint, you may contact the Office of the Attorney General’s Consumer Protection Division:
• 24-hour toll-free number: (800) 821-3205
• Website: https://bhec.texas.gov/contact-us/